YITH Live Chat

Customer Rating
4.2/5

With YITH Live Chat, users can make their questions and solve their doubts immediately, erasing all those dead times of the search or the request for…

Description

Just like in person

Recent research has proved that 70% of the users use the chat to ask information: they do it to be reassured, to receive that human feedback that only a clerk can offer physically. And the aim of YITH Live Chat is exactly this one, in an immediate and performing way.

That’s right: it’s possible to communicate with our customers using emails or contact modules, unfortunately, customers often ask for information when they are just about to purchase something and their wait for an answer, however brief, might be enough for them to lose interest and have second thoughts about actually purchasing it. And this process means fewer sales… A lot less!

Users are comforted by direct contact and, when this goes missing because of the screen, they need to be reassured in another way.

With YITH Live Chat, users can make their questions and solve their doubts immediately, erasing all those dead times of the search or the request for information and the real purchase of the product. It is just like being in a real store: with the chat, users will have direct contact with the salesperson, establishing a trusting relation and persuading them to come back as there will always be someone for them, ready to listen and help.

This is why YITH Live Chat is the best way to nullify the indecisions of your users and convince them to buy straight away.

This plugin owes its effectiveness to the fact that it’s simple and easy to access: you will have the chance to decide where the chat is going to be displayed, assign specific roles to operators that will be able to talk to your customers thanks to a simple and clean instant messaging system which will help them keep a prompt communication with customers.
Customers are going to be displayed a simple form that will direct them to the live chat as soon as they entered their personal data such as their email address, starting the communication with the operator right away.

What if there’s no operator online? Customers will be able to use the form to send offline messages directly to your own email address, which will make them feel cared for and not abandoned to their own purchases.

 

  • Version: 1.18.0
  • Released: 2022-08-03
  • Minimum PHP version: 7.0
  • Requires: WordPress 5.8
  • Compatible up to: WordPress 6.0.x
  • Supported multilanguage plugins: WPML, Weglot, Loco Translate
  • Translation ready: YES
  • Languages 100% guaranteed by YITH: Dutch, English, Italian, Spanish
  • Languages provided by users: Arabic (63%), French (100%), German (100%), Norwegian (70%), Portuguese Brazilian (70%)
  • Support for: YITH Proteo theme. All YITH plugins.
  • Supported third party themes: Avada, Divi, Flatsome, Neighborhood, Storefront, X
  • GDPR Compliant: Yes

WITH YITH LIVE CHAT YOU CAN:

Save the messages of the conversations

With the specific feature, you can save messages and details for each user that has started a conversation with your operators

Chat Logs

Receive messages when there are no operators

Users will be reassured by the freedom to ask and receive an answer even when there is no one available online

offline messages

Receive offline messages when operators are busy

In this way, everyone will be able to contact you, it doesn’t matter if operators are busy with other users

03

Manage even more conversations than before

Choose how many users can start a conversation and increase the number of satisfied customers!

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Item Information

  • Item Version
    v1.5.1
  • Item Type
    New
  • Licence type:
    GPL
  • Automatic Updates:
    Yes
  • Item Code:
    HBJ55
  • Uploaded By
    Pitter
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1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 7 days if a new version is released.

2. After the purchase is confirmed, download links available on My Account. If a license is required, please contact us via email or Live chat assistance with activation. Our license is only valid for activation and does not include support.

3. We provide PHP script installation services for $15. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services. For Installation service Click Here

4. If you have any questions, please contact us by email support@fiwazo.com or create a Live Chat on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

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Changelog

Download YITH Live Chat v1.5.1 WooCommece Nulled Free
v1.5.1 – RELEASED: 03 FEBRUARY 2021

Update: YITH plugin framework